The Challenge
A critical national infrastructure operator regulated under the UK NIS Regulations was constrained by heavily manual identity operations and unreliable off-boarding, leaving residual access that created tangible security and compliance exposure. The organisation needed to raise identity governance maturity, automate access lifecycle management, and improve cyber resilience across operational and corporate environments — backed by a credible, costed investment plan.
The Solution
We began with an enterprise risk and identity maturity assessment, which we used to shape a £10M+ IAM transformation roadmap aligned to business priorities. Execution focused on automating the joiner–mover–leaver (JML) lifecycle, remediating Active Directory across multiple workstreams, and strengthening privileged access governance. Governance was anchored to NIST CSF with mapping to NIS/CAF principles, ensuring board-level confidence and regulator-ready evidence throughout.
Technologies Used
The Results
- 80% reduction in manual identity operations through JML automation.
- 70% of off-boarding failures eliminated, closing a key access-risk gap.
- A £10M+ multi-year roadmap established off the back of a maturity-based business case.
- Improved identity governance and demonstrable resilience improvements across the estate.
Ready to achieve results like these?
Book a free 30-minute discovery call with Dr. Dan and the Webxcell team. No commitment, no hard sell — just honest expertise.
